Terms and conditions of use

Terms and Conditions

Effective Date: May 3, 2025

Welcome to PrinterJetUS! Please read these Terms and Conditions (“Terms”) carefully before using our website, products, or services. By accessing or using our Service, you agree to comply with these Terms.

1. Definitions and Interpretation

1.1 Interpretation

Capitalized words used in these Terms have specific meanings as defined below. These meanings apply whether used in singular or plural.

1.2 Definitions

  • Affiliate: Any entity controlling, controlled by, or under common control with the Company.

  • Company: PrinterJetUS, also referred to as “We,” “Us,” or “Our.”

  • Device: Any device capable of accessing the Service, including computers, smartphones, tablets.

  • Service: The website, online store, and related services offered by PrinterJetUS.

  • Website: The online platform accessible at https://printerjetus.com.

  • You: The individual or legal entity using or accessing the Service.

2. Acceptance of Terms

By using our Service, You confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction.

  • You have read, understood, and agree to these Terms and our Privacy Policy.

  • If you do not agree, please do not use our Service.

3. Products and Services

PrinterJetUS offers genuine printers, scanners, toners, and accessories from reputable brands including HP, Canon, Epson, Brother, Lexmark, and Xerox.

  • All products are sourced from authorized distributors only.

  • We do not sell counterfeit, pirated, or unauthorized products.

  • Brand names and logos are property of their respective owners.

4. Compliance with Google Ads Guidelines

We strictly adhere to Google Ads policies to ensure transparency, trust, and lawful advertising:

  • Accurate Information: Product descriptions, prices, and specifications are truthful and current.

  • Pricing Transparency: Prices shown include all applicable taxes and fees unless stated otherwise.

  • No Misleading Claims: Advertisements and listings are fact-checked to avoid deceptive statements.

  • No Prohibited Content: We avoid counterfeit goods and comply with Google’s restricted content rules.

  • User Data Protection: Comply with GDPR, CCPA, and Google’s data policies regarding collection, storage, and use of personal data.

  • Secure Payments: All transactions are processed through PCI-DSS-compliant gateways.

  • Clear Return Policies: Refunds, cancellations, and return terms are clearly disclosed.

5. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance and availability.

  • Pricing: All prices are in USD and subject to change without prior notice.

  • Payment Methods: We accept major credit and debit cards, PayPal, and other secure payment gateways.

  • Taxes and Fees: Applicable taxes are included unless otherwise noted. Customers are responsible for any import duties or local taxes if applicable.

  • Fraud Prevention: We reserve the right to cancel or refuse orders suspected of fraud.

6. Shipping and Delivery

  • We ship within the United States and internationally where available.

  • Estimated delivery times and shipping charges are provided at checkout.

  • We are not responsible for delays caused by carriers, customs, or unforeseen events.

  • Risk of loss passes to You upon delivery.

7. Returns, Refunds, and Warranty

  • Return Window: Products may be returned within 15 days of receipt if unused and in original packaging.

  • Refunds: Processed within 7-10 business days after inspection and approval.

  • Manufacturer Warranty: Products often include manufacturer warranties; details are provided in product documentation.

  • Exclusions: Customized or opened consumables may not be returnable.

8. User Conduct and Acceptable Use

You agree not to:

  • Use the Service for unlawful or harmful activities.

  • Interfere with security or functionality of the Service.

  • Upload malicious software or spam.

  • Violate intellectual property rights of others.

9. Intellectual Property Rights

  • All content, logos, designs, and software on the Website belong to PrinterJetUS or licensors.

  • Unauthorized use is prohibited.

10. Privacy and Data Protection

  • Your data is collected and used as per our Privacy Policy.

  • We comply with data protection laws including GDPR and CCPA.

  • Data is secured using industry-standard measures.

11. Limitation of Liability

To the fullest extent permitted by law:

  • PrinterJetUS is not liable for indirect, incidental, special, or consequential damages arising from use of our products or services.

  • Our total liability is limited to the amount You paid us in the last 12 months.

12. Disclaimer of Warranties

  • The Service and products are provided “AS IS” without warranties of any kind.

  • We do not guarantee uninterrupted or error-free service.

13. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the State of California, USA.

  • Disputes shall be resolved by binding arbitration in California, or in courts with jurisdiction there.

14. Changes to Terms

We reserve the right to update these Terms at any time.
Material changes will be notified via email or website announcement at least 30 days prior to implementation.
Continued use after changes indicates acceptance.

15. Contact Information

For questions or concerns about these Terms:
Email: [email protected]
Website: https://printerjetus.com